fire department strategic plan survey

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Strategic Planning Survey

Community strategic planning survey.

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Fire Department Strategic Plan

Community driven strategic plan.

The 2022-2027 Fire Department Strategic Plan was approved by the Board on January 19, 2022. It was developed using a community-driven strategic planning process that included input from representative groups composed of community members, City of Elk Grove personnel, City of Galt personnel, and Cosumnes CSD personnel, including members of the Fire Department. Feedback was received through community meetings, online survey, internal stakeholder meetings, and a public Board workshop.     

Alignment with Cosumnes CSD Strategic Plan

This Strategic Plan incorporates the Cosumnes CSD Strategic Plan ’s goals, objectives, and initiatives to ensure a District-wide decision-making approach. The Cosumnes CSD Board-adopted mission, vision, and values are supported and are aligned with the Fire Department’s guiding principles. Most importantly, this Strategic Plan creates a roadmap for the Fire Department to continue to provide exceptional services for the diverse community we serve.

Annual Updates

Fire Department personnel will present an annual Strategic Plan Update after the end of each year to the Board. The update will outline the progress and successes, and most importantly, address goal or timeline objectives that have changed due to uncontrollable issues that have arisen since the last update. 

The 2022-2027 Fire Department Strategic Plan contains a total of six strategies, 23 goals, and 121 objectives. 

It is a living document and a work in progress, subject to change under evolving circumstances. The growth of the Fire Department must be accomplished responsibly to ensure that core services to the community are provided and direction is communicated to all stakeholders. 

• 2022-2027 Cosumnes CSD Fire Department Strategic Plan (PDF)

Guiding Principles

A foundational element of the 2022-2027 Fire Department Strategic Plan is the update of the Department’s mission, vision, core values and motto. The Strategic Plan Workgroup, with input from internal stakeholders and the Board, revised these guiding principles to define the purpose, intent, and focus of the Department. 

• Mission : The Cosumnes CSD Fire Department saves lives and protects the community through prevention, preparedness, and emergency response in a timely, courteous, and effective manner. 
• Vision: The Cosumnes CSD Fire Department will continue to be a mission-focused organization that strives for excellence, commits to its values, and serves a growing diverse community. 
• Core Values: Integrity, Professionalism, Teamwork, Courage, Service 
• Motto:  “Striving to Exceed Expectations at All Times”

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We Need Your Help to Make Your Fire Department Better

Published: 09/22/2021

The City of Riverside Fire Department is seeking your feedback regarding services provided

To be a successful organization, the City of Riverside Fire Department realizes that community involvement is paramount to the development and implementation of a strategic plan.  We are asking for you to take a few moments - no more than 5 minutes - to provide your feedback regarding the current and future well-being our department. The survey, available in English and Spanish , will be open to the public until Wednesday, October 6, 2021, 11 p.m .

In an effort to remain a community-driven department, input from members of our community will be utilized to create the City of Riverside Fire Department 2022-2027 Strategic Plan. The plan will be consulted on a regular basis and assist department leadership in measuring success, performance, and outcomes that are expected by the community in which it serves.

Strategic planning can serve as an opportunity to unify the community, management, employees, and stakeholders through a common understanding of where the organization is going while ensuring transparency and communication throughout. This survey process helps certify the needs of the community are met on all levels, and will help keep the Strategic Plan document relevant and current during its five-year cycle of implementation.

For reference, the City of Riverside Fire Department 2017 – 2022 Strategic Plan can be viewed here: CLICK HERE .

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City of Fairfax Fire Department Strategic Planning

This consultation has concluded.

Community-Driven Strategic Planning

For successful organizations, the voice of the community drives their operations and charts the course for their future. A community-driven emergency service organization is one that seeks to gather and utilize the needs and expectations of its community in the development and/or improvement of the services provided.

A strategic plan is a living management tool that provides short-term direction, builds a shared vision, documents goals and objectives, and optimizes uses of resources. The community’s view on organizational strengths and/or successful services and programs is important to the future short and long-term planning of the department.

Share Your Feedback

Please take a brief survey to provide feedback on your priorities, expectations, and concerns. Your input about the fire department's services and programs will help guide the future direction of the department.

• Community Priorities: To best dedicate time, energy, and resources most desired by the community, the department needs to understand what community members consider to be their priorities.
• Community Expectations: Understanding what the City of Fairfax community expects of its fire and emergency services organization is critically important to developing short and long-range plans.
• Community Concerns: The planning process would be incomplete without an expression from the community regarding concerns about the organization. Concerns can include weaknesses in services and programs provided or other existing gaps in service levels.
• Positive Comments: The community’s view on organizational strengths and/or successful services and programs is important to the future short and long-term planning of the department.

Fire Department Strategic Planning Survey

Survey responses will be considered by the City of Fairfax Fire Department in the development of its strategic plan. The survey will remain open through Sept. 30, 2022.

Who's Listening

• City of Fairfax Fire Department

2021 Annual Report

City of Fairfax Fire Department Homepage

Round Rock Fire Department invites public to participate in strategic planning survey

• November 9, 2023

The Round Rock Fire Department has initiated a comprehensive analysis in collaboration with Matrix Consulting Group to guide the development of a strategic plan for the next five years, as well as a 10-year master plan.

The study is intended to evaluate the department’s current and projected staffing requirements, station locations, appropriate responding apparatus and overall daily operations.

This vital initiative seeks to align the Fire Department’s strategic and master plans with the city’s growth and the needs of its citizens. As part of the analysis, the Matrix Group is gathering extensive input from the public through a dedicated survey and is engaging with RRFD personnel through both surveys and in-person discussions. The goal is to ensure that the future plans for the department are reflective of the community’s expectations and the department’s capabilities.

Residents and businesses of Round Rock are encouraged to contribute their perspectives on fire protection services.

“The insights we gain from our citizens and department members through this process will be crucial for crafting a plan that represents the interests and needs of our community as we serve Round Rock over the coming decade,” said Fire Chief Shane Glaiser.

To ensure broad-based feedback, the survey has been designed to be concise, requiring approximately 10 minutes to complete.

The survey will be open through Friday, Nov. 24 and can be taken at surveymonkey.com/r/RRFDCommunity .

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Colorado Springs Fire Department Strategic Plan

Strategic plan.

View the Colorado Springs Fire Department's 2020-2024 Strategic Plan.

The Colorado Springs Fire Department (CSFD) recently conducted a survey to find what is most important to the Colorado Springs community in terms of the services provided by the department.

Survey highlights:

•          There were a total of 648 respondents and 1,037 comments. 
•          Overall feedback showed that 88-90% of respondents felt that CSFD personnel perform professionally and competently. 
•          The highest community risk concern was wildfire by 53% of respondents. 
•    adequate number of firefighters
•    adequate apparatus and equipment
•    response times
•    responsible spending
•    appropriate use of resources

View Complete Survey Results

The feedback from this survey will be used to establish goals and objectives for the CSFD 2020-2024 Strategic Plan which is anticipated to be complete by Dec. 21, 2019.  The department will also take steps to share more information with the community on the services it provides.